We have several departments to take their own roles, so if you want to get more efficient service from SMOK, we suggest you to read guides as below:

1.If you want to consult SMOK products’ introduction, online order status or product shipment, please kindly contact order@smoktech.com

2.If you want to cooperate with SMOK to be a distributor, warmly welcome to contact manager@smoktech.com

3.If you want to get warranty service, please kindly check https://www.smoktech.com/faq/305 to submit an after sale claim on our website.

4.If you want to cooperate with us in social media platform, assessment activities, advertising, affiliate marketing, or media interview, warmly welcome submit a claim on our website: https://ws.smoktech.com/ or contact marketing@smoktech.com

Once we get your emails or claims, we will get back to you as soon as possible.